Privacy policy

Who we are

Central Fostering Agency UK ("we", "us") is the data controller for personal information collected through this website. You can contact us at foster@centralfostering.org.uk, on 0333 188 6786, or by post at our Birmingham office: Central Fostering Agency, 115-119 Regus, Fort Dunlop, Fort Parkway, Birmingham, B24 9FD.

What we collect

We only collect what you choose to send us through our forms:

• Enquiry form: your name, email address, optional phone number, how you would like us to contact you, and your message.
• Call back form: your name, phone number and best time to call.
• Online application: your name, email, phone number, postcode, whether you are 21 or over, information about your home and household size, pets, your experience with children, the types of fostering you are interested in, how you heard about us, and any notes you add.

We do not ask for your date of birth, health information or criminal record details on this website. Please do not include them in free-text boxes. Those are discussed securely and in person during assessment.

Why we use it, and our legal basis

We use your details to reply to you, to call you back, and to start the process of assessing whether you could become a foster carer. Our lawful basis is your consent (which you give by ticking the box on each form), and our legitimate interest in responding to enquiries you have made. You can withdraw consent at any time.

Who sees it

Only our recruitment and social work team. We use trusted service providers to host this website, store submissions and send us notification emails. They process data only on our instructions. We do not sell your data or use it for advertising.

How long we keep it

If you do not go on to apply, we keep your enquiry for no more than 12 months and then delete it. If you do apply, your information becomes part of your fostering record, which we keep as required by fostering regulations.

How we protect it

Forms are sent over an encrypted connection. Submissions are stored in access-controlled systems, and we do not record personal details in our website logs.

Your rights

You can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, or withdraw consent. Contact us using the details above. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

See our cookie policy.

Last updated: October 2026.